Shipping Policy

This Cookie Policy explains how DrnutriPet (“DrnutriPet,” “we,” “us,” or “our”) uses cookies, pixels, web beacons, software development kits, and similar technologies when you visit or use Dunutripet.com and related online services.

This Cookie Policy should be read together with our Privacy Policy, which further explains how we collect, use, disclose, retain, and protect personal information and describes the privacy rights and choices that may be available to you.

What Are Cookies?

A “cookie” is a small data file stored on your browser, computer, tablet, or mobile device when you visit a website.

Cookies can help a website recognize a browser or device and may be used to:

Remember your preferences;
Enable the Site to function;
Maintain shopping-cart contents;
Maintain an account session;
Support checkout and payment;
Protect account and transaction security;
Improve browsing and shopping;
Analyze Site traffic and technical performance;
Understand how visitors use the Site;
Measure marketing and advertising effectiveness;
Provide more relevant content or advertising where applicable.

Some cookies are placed by DrnutriPet or by a platform that supports our Site. These are commonly called “first-party cookies.”

Other cookies may be placed by advertising platforms, analytics providers, social-media platforms, or other third parties. These are commonly called “third-party cookies.”

Similar Technologies

In addition to traditional browser cookies, we may use:

Pixels;
Web beacons;
Tags and scripts;
Local storage;
Session storage;
Software development kits;
Advertising identifiers;
Device identifiers;
Server-side tracking technologies;
Application logs;
Error-diagnostic tools;
Other technologies with similar functions.

In this Policy, we generally refer to cookies and these similar technologies collectively as “cookies.”

Scope of This Policy

This Cookie Policy primarily applies to:

Dunutripet.com;
The DrnutriPet online store;
Customer-account pages;
Product pages;
Shopping-cart and checkout pages;
Customer-support and review features;
Marketing pages;
Other browser-based online features.

If DrnutriPet provides a mobile application for connecting to or controlling a smart automatic pet food feeder, the application may use software development kits, device identifiers, local storage, application logs, and similar technologies.

A mobile application does not necessarily use browser cookies in the same manner as a website, but related technologies may serve similar purposes, such as:

Maintaining an account session;
Connecting or binding a smart device;
Saving application settings;
Providing notifications;
Analyzing application performance;
Diagnosing device or network problems;
Measuring feature usage;
Preventing fraud and unauthorized access.

For additional information about smart-device data, application data, and feeding records, review our Privacy Policy.

Why We Use Cookies

When you visit or use Dunutripet.com, DrnutriPet, Shopify, and our service providers, analytics partners, and advertising partners may use cookies to:

Enable the Site to function;
Provide shopping-cart, account, and checkout features;
Process payments and orders;
Protect account, Site, and transaction security;
Prevent fraud and abuse;
Remember preferences;
Store privacy choices;
Analyze Site traffic and technical performance;
Diagnose Site errors;
Improve the Site and shopping experience;
Understand product and page usage;
Measure advertising and marketing effectiveness;
Analyze orders and marketing conversions;
Conduct remarketing;
Provide more relevant content or advertising where applicable.

Merely visiting the Site does not allow us to use cookies to directly obtain your complete credit-card number, bank-account password, or account password.

Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in:

How we use cookies and similar technologies;
Site features;
Application features;
Advertising or analytics tools;
Shopify or other service providers;
Business and operational practices;
Technology;
Legal and regulatory requirements.

The revised Cookie Policy will be posted on Dunutripet.com with an updated “Last Updated” date.

Where required by applicable law, we may provide notice of material changes through a Site notice, Cookie Banner, privacy-preference tool, or another appropriate method.

We encourage you to review this Cookie Policy periodically.

Types of Cookies

When you visit or use the Site, we may use:

Strictly necessary cookies;
Analytics and performance cookies;
Functional and personalization cookies;
Advertising and marketing cookies;
Social-media and embedded-content cookies;
Third-party cookies.

Different cookies may have different purposes and retention periods.

Some cookies expire after you close your browser and are commonly referred to as “session cookies.”

Other cookies remain on your device for a period of time and are commonly referred to as “persistent cookies.”

Strictly Necessary Cookies

Strictly necessary cookies are important for the basic operation of the Site and for providing services that you actively request.

These cookies may support:

Proper display of Site pages;
Shopping carts;
Account login;
Session management;
Checkout;
Payment processing;
Order submission;
Authentication;
Site security;
Fraud prevention;
Load balancing;
Site-performance management;
Network security;
Storage of cookie and privacy choices;
Prevention of repeated privacy notices.

Without these cookies, certain core Site functions may not operate correctly.

Because strictly necessary cookies are required to provide the Site and requested services, they generally cannot be completely disabled through the Cookie Banner.

You may still block or delete these cookies through browser settings, but doing so may prevent the following from operating correctly:

Shopping carts;
Account login;
Checkout;
Payment verification;
Site-security functions;
Storage of privacy preferences.

Analytics and Performance Cookies

Analytics and performance cookies help us understand how visitors access and use the Site.

These cookies may help us understand:

Pages visited;
Products viewed;
Search terms used;
Time spent on a page;
Clicks, scrolling, and other interactions;
The source through which a visitor entered the Site;
Exit pages;
Page errors;
Loading speed;
Browser and device performance;
Shopping-cart and checkout performance;
Visits and conversions resulting from marketing campaigns.

We may use this information to:

Analyze Site performance;
Understand how visitors use the Site;
Identify page or technical problems;
Optimize Site layout;
Improve product pages;
Optimize shopping-cart and checkout flows;
Improve the shopping experience;
Improve products, Services, and marketing campaigns.

Where required by applicable law, we will obtain consent before setting non-essential analytics and performance cookies.

Functional and Personalization Cookies

Functional and personalization cookies remember choices and preferences to provide a more convenient and personalized Site experience.

These cookies may remember:

Country or region;
Language;
Currency;
Login status;
Shopping-cart contents;
Recently viewed products;
Saved or favorited products;
Site-display preferences;
Customer-support preferences;
Privacy settings selected by you.

These cookies may also help us:

Display products related to browsing history;
Provide product recommendations;
Save previously selected Site settings;
Reduce the need to re-enter information;
Improve Site functionality and browsing.

If you reject or disable these cookies, certain personalization or convenience features may not operate correctly.

Advertising and Marketing Cookies

Advertising and marketing cookies may be used by DrnutriPet or our advertising, marketing, social-media, and analytics partners.

These cookies may be used to:

Measure advertising effectiveness;
Understand advertising interactions;
Record Site visits resulting from advertising;
Measure carts, checkouts, or purchases resulting from advertising;
Limit how frequently the same advertisement is displayed;
Create or measure advertising audiences;
Conduct remarketing;
Classify marketing audiences;
Provide more relevant advertisements or content where applicable;
Measure email, text-message, and other marketing campaigns;
Understand the performance of different marketing channels.

These cookies and similar technologies may collect:

Device information;
Browser information;
Cookie or advertising identifiers;
IP address;
Approximate location;
Page-view history;
Product-view history;
Search activity;
Shopping-cart and checkout activity;
Purchase-conversion information;
Site interactions;
Advertising interactions;
Marketing-email interactions;
Other similar Usage Data.

Under certain U.S. state privacy laws or the laws of other jurisdictions, using advertising cookies or providing certain identifiers, browsing information, and Site-interaction data to advertising partners may be considered:

A sale of personal information;
Sharing of personal information;
Cross-context behavioral advertising;
Targeted advertising.

Where required by applicable law, you may manage relevant choices through the Site Cookie Banner, privacy-preference tool, data-sharing opt-out page, or a supported browser opt-out preference signal.

Social-Media and Embedded-Content Cookies

The Site may include:

Social-media buttons;
Social-media links;
Embedded images;
Embedded video;
Third-party review widgets;
Third-party chat or customer-support widgets;
Other third-party content.

The relevant provider may place cookies or use similar technologies to:

Display embedded content;
Allow content sharing;
Recognize whether you are logged in to the relevant platform;
Understand interactions with the content;
Measure content or advertising performance;
Provide personalized content or advertising under its own policies.

A third party may combine information obtained through our Site with other information it already holds.

The third party processes the information under its own privacy and cookie policies.

Third-Party Cookies

We may allow third-party service providers to place or use cookies and similar technologies on the Site.

These third parties may include:

Shopify;
Payment service providers;
Fraud-prevention providers;
Data-analytics tools;
Advertising platforms;
Search-advertising platforms;
Social-media platforms;
Email and text-message marketing providers;
Customer-support tools;
Product-review tools;
Site-performance and error-monitoring providers;
Logistics and order-fulfillment providers;
Other technology and service providers.

Third-party cookies may be used to:

Support Site functionality;
Process payment and checkout;
Protect account and transaction security;
Prevent fraud;
Analyze Site performance;
Diagnose Site errors;
Measure advertising and marketing effectiveness;
Manage marketing campaigns;
Provide customer support;
Display reviews or other embedded content;
Remember preferences;
Provide more relevant content or advertising where applicable.

Third-party providers may process information collected through cookies and similar technologies under their own privacy policies.

We cannot control every third-party cookie and are not responsible for privacy or data-processing activities independently determined by a third party.

We encourage you to review the relevant third party’s privacy and cookie policies.

Shopify Cookies

Our online store is supported by Shopify.

Shopify and related services may use cookies and similar technologies to support:

Store and Site functionality;
Shopping carts;
Customer accounts;
Account login;
Checkout;
Payment processing;
Identity and security verification;
Fraud prevention;
Network security;
Storage of privacy preferences;
Analytics;
Advertising measurement;
Site and service improvements.

Certain Shopify cookies may be strictly necessary for Site operation, shopping carts, security, or checkout.

Other analytics, personalization, or advertising technologies used by Shopify or its partners may be managed based on your location, the Site settings, and the privacy choices you make.

For more information about Shopify’s use of cookies and similar technologies, review Shopify’s official Cookie Policy and privacy information.

Mobile Applications and Software Development Kits

If we provide an application that connects to a smart automatic pet food feeder, the application may use software development kits or similar technologies.

These technologies may be used to:

Create and maintain application sessions;
Maintain account login;
Connect or bind a smart device;
Save application preferences;
Provide push notifications;
Analyze application performance;
Identify crashes or errors;
Diagnose device-connection problems;
Protect account and device security;
Prevent fraud and unauthorized access;
Measure application-feature usage;
Measure marketing effectiveness where applicable.

The application may process:

Application version;
Mobile operating system;
Device model;
Device identifiers;
Advertising identifiers;
IP address;
Approximate location;
Application logs;
Crash reports;
Network status;
Usage times;
Page and feature interactions;
Push-notification status;
Account and device-binding status.

You may manage certain choices through your mobile operating system, application permissions, or advertising-privacy settings.

Disabling certain permissions or technologies may prevent the application, connected-device, or notification features from operating correctly.

Smart Automatic Pet Food Feeders

Browser cookies are primarily used for websites and online services and do not ordinarily directly control the mechanical dispensing operation of a smart automatic pet food feeder.

However, if you manage a smart automatic pet food feeder through a website or application, the relevant Services may use account sessions, device identifiers, local storage, software development kits, or other technologies to:

Maintain account login;
Bind the smart feeder;
Synchronize device settings;
Display device status;
Display feeding history;
Save feeding schedules;
Provide device notifications;
Diagnose connection and device issues;
Maintain device and account security.

For information about how we process device information, feeding records, Wi-Fi connection information, and pet-profile information, review our Privacy Policy.

Information Collected Through Cookies

We may collect the following through cookies and similar technologies:

Device type;
Device identifiers;
Cookie identifiers;
Advertising identifiers;
Operating system;
Browser type;
Browser language;
Network information;
IP address;
Approximate location;
Access dates and times;
Page-view history;
Product-view history;
Search activity;
Site interactions;
Click and scrolling activity;
Shopping-cart activity;
Checkout and purchasing activity;
Promotional-code usage;
Advertising interactions;
Email interactions;
Referring pages;
Exit pages;
Site-technical and error information;
Application activity, where applicable;
Other similar Usage Data.

We may use this information to:

Support Site functionality;
Maintain shopping carts and accounts;
Process checkout and payment;
Save preferences;
Protect account and transaction security;
Prevent fraud and abuse;
Analyze Site performance;
Analyze application performance;
Improve the Services and customer experience;
Provide personalized features;
Measure advertising and marketing effectiveness;
Conduct advertising and remarketing where applicable;
Comply with legal and regulatory obligations.

Cookie Retention

The length of time a cookie remains on a device depends on the cookie’s type, purpose, and provider.

Session cookies generally expire after you close your browser.

Persistent cookies may remain until:

Their scheduled expiration date;
They are replaced by a new cookie;
You delete them;
Your browser or device automatically clears them;
The relevant service stops using the cookie.

Certain necessary cookies may remain only for a few minutes or for the current browsing session.

Certain preference, analytics, or advertising cookies may remain longer to remember settings, measure trends, or limit advertising frequency.

The retention period for a third-party cookie is determined by the relevant third party under its own policy.

Controlling and Managing Cookies

Most browsers accept cookies by default.

Depending on your browser, you may be able to:

View cookies;
Delete existing cookies;
Block all cookies;
Block third-party cookies;
Receive a notification before a cookie is placed;
Restrict cookies from a particular Site;
Automatically delete cookies when the browser closes.

Cookie controls vary by browser and device. Review your browser’s help or settings page for instructions.

If you delete, disable, or reject cookies, certain Site features may not operate correctly, including:

Account login;
Shopping-cart storage;
Region, language, or currency settings;
Preferences;
Product recommendations;
Checkout;
Payment and security verification;
Storage of privacy preferences;
Third-party customer-support or review features.

Deleting cookies may also cause the Site to forget a previous cookie choice, meaning that you may need to set your privacy preferences again.

Cookie Banner and Privacy Preferences

Where required by applicable law, we provide a Cookie Banner or privacy-preference tool that allows you to manage non-essential cookies.

Depending on your location, applicable law, and the current Site settings, available choices may include:

Accepting all cookies;
Rejecting non-essential cookies;
Managing individual cookie categories;
Accepting analytics cookies;
Rejecting advertising cookies;
Changing a previous cookie choice;
Opting out of certain advertising, analytics, or data-sharing activities.

Your cookie choices may be stored through a necessary cookie so that the Site can remember your privacy preference.

If you clear cookies, change devices or browsers, or use a private-browsing mode, you may need to select your preferences again.

You may use an available privacy-preference link on the Site to review or change your selections.

Opting Out of Sale or Sharing

Where provided by applicable U.S. state privacy law, you may have the right to opt out of:

Sale of personal information;
Sharing of personal information;
Cross-context behavioral advertising;
Targeted advertising.

You may submit a relevant choice by:

Using the Site Cookie Banner;
Using the privacy-preference tool;
Using a data-sharing opt-out page;
Using a supported browser opt-out preference signal;
Contacting Support@Dunutripet.com.

Opting out of targeted advertising does not mean that you will stop seeing all advertising. You may continue to see general advertising that is not based on activity across websites.

Global Privacy Control

Certain browsers, browser extensions, or devices may support Global Privacy Control or another opt-out preference signal.

Where required by applicable law and where our systems can recognize the signal, we will process a qualifying signal as a request to opt out of applicable sale, sharing, or targeted-advertising activities for the browser or device sending the signal.

Because these signals are generally associated with a particular browser or device, you may need to enable the setting separately on each browser or device.

Clearing browser data or changing browsers or devices may affect the signal or saved privacy preference.

Do Not Track Signals

Certain browsers may offer a “Do Not Track” setting.

There is currently no single universally accepted method for interpreting and responding to every general Do Not Track signal.

Unless otherwise required by applicable law, we may not respond uniformly to all general Do Not Track signals.

This does not affect our handling of qualifying Global Privacy Control or another legally recognized opt-out preference signal where required by applicable law.

Communication Preferences

You may opt out of promotional communications from DrnutriPet by following the unsubscribe instructions in a marketing email or text message.

You may:

Use the “unsubscribe” link in a marketing email;
Follow the opt-out instructions in a text message;
Modify available marketing preferences in your account;
Contact Support@Dunutripet.com.

Even after opting out of promotional communications, we may continue to send non-promotional communications, including:

Order confirmations;
Payment notices;
Shipping and tracking notices;
Account notices;
Device-status notices;
Device and account-security notices;
Service-interruption notices;
Firmware or application-update notices;
Return and refund information;
Customer-support and after-sales information;
Product-safety notices;
Legal or Service-related notices.

Text-Message Marketing

If you subscribe to DrnutriPet text-message marketing, we may use the telephone number you provide to send information about:

Products;
Services;
Promotions;
Offers;
Shopping-cart reminders;
Brand campaigns;
Product updates;
Order and account information.

Where required by applicable law, we will obtain your express consent before sending marketing text messages.

You may opt out at any time by following the instructions in a message, such as replying “STOP.”

After opting out of marketing texts, you may continue to receive non-marketing messages relating to orders, accounts, delivery, devices, security, after-sales services, or transactions.

We will not provide your telephone number to a third party for that third party’s independent text-message marketing without your consent.

We may disclose limited information to text-message providers and other necessary vendors to:

Send messages;
Manage subscriptions;
Process opt-out requests;
Provide customer service;
Maintain information security;
Prevent fraud;
Comply with legal obligations.

Message and data rates may be charged by your mobile carrier depending on your service plan.

Children’s Privacy

The DrnutriPet Site and Services are primarily intended for adults and are not directed to children under 13.

We do not knowingly use cookies or similar technologies to collect personal information from children under 13.

If you believe that a child provided personal information without appropriate authorization, contact Support@Dunutripet.com.

Relationship to the Privacy Policy

For additional information about how we collect, use, disclose, retain, and protect personal information, and about privacy rights and choices that may be available to you, review our Privacy Policy.

This Cookie Policy should be read together with the Privacy Policy.

If a difference arises between this Cookie Policy and the Privacy Policy regarding cookies or similar technologies, the relevant terms will be interpreted based on the circumstances and applicable law.