Terms of Service

This website is operated by DrnutriPet. In these Terms of Service, “DrnutriPet,” “we,” “us,” “our,” and the “Site” refer to the operator that provides products, website features, and related services through Dunutripet.com.

DrnutriPet provides website content, smart automatic pet food feeders, related accessories, account features, application functions, connected-device features, customer support, tools, and related services subject to your acceptance of these Terms of Service and the policies, conditions, and notices published or linked on the Site.

The Site, online store, customer accounts, smart automatic pet food feeders, related applications, connected-device features, customer support, and other related functions are collectively referred to as the “Services.”

By accessing the Site, browsing content, creating an account, placing an order, purchasing or using a product, connecting a smart device, using a related application, or otherwise using the Services, you acknowledge that you have read, understood, and agreed to comply with:

These Terms of Service;
The Privacy Policy;
The Cookie Policy;
The Shipping Policy;
The Return Policy;
The Refund Policy;
Other applicable policies, rules, and notices published or linked on the Site.

These Terms apply to all users of the Services, including:

Site visitors;
Customers;
Account holders;
Smart automatic pet food feeder users;
Application users;
Content contributors;
Service providers;
Suppliers;
Other persons who access or use the Services.

Please read these Terms carefully before accessing or using the Services.

If you do not agree with these Terms or another applicable policy, discontinue your use of the Site, products, and related Services.

We may periodically introduce or modify products, features, tools, applications, connected-device services, or other resources. Unless expressly stated otherwise, those additions and modifications are also governed by these Terms.

You may review the most recent version of these Terms on this page.

Section 1 — Eligibility and Online Store Terms

By agreeing to these Terms, you represent that:

You have reached the age of legal majority in your state, province, country, region, or place of residence; or
You have reached the age of legal majority and have consented to allow a minor dependent to use the Site under your supervision.

You must have the legal capacity to enter into these Terms and purchase products.

The Site and Services are primarily intended for adults. They are not directed to children under 13 and are not intended for independent use by children without parental or legal-guardian supervision.

You may not use our products, Site, accounts, applications, smart devices, or other Services for:

Illegal activity;
Fraudulent activity;
Misleading activity;
Unauthorized activity;
Infringement of another person’s rights;
Activity that endangers a person, pet, property, network, or device;
Another purpose that violates public policy or applicable law.

When using the Services, you must comply with applicable:

Consumer-protection laws;
Privacy and data-protection laws;
Ecommerce laws;
Intellectual-property laws;
Cybersecurity laws;
Surveillance and recording laws;
Export, import, and trade laws;
Advertising, marketing, and consumer-review laws;
Animal-welfare and other applicable laws.

You may not upload, transmit, distribute, or attempt to introduce:

Viruses;
Worms;
Malware;
Spyware;
Harmful code;
Automated attacks;
Programs that may damage, disrupt, or gain unauthorized access to a Site, application, server, network, account, or smart device.

If you violate these Terms, we may limit, suspend, or terminate access to the Services where permitted by applicable law.

Section 2 — General Conditions

Where permitted by applicable law, we may refuse, limit, suspend, or terminate products or Services, particularly where we reasonably believe that an order, activity, or use may:

Violate these Terms;
Violate another Site policy;
Violate applicable law;
Involve fraud, abuse, or a suspicious transaction;
Involve unauthorized resale or distribution;
Threaten Site, account, payment, network, or smart-device security;
Harm the legitimate interests of DrnutriPet, another user, a pet, or a third party.

We will not refuse service solely because a customer lawfully exercises a consumer right, privacy right, refund right, or right to provide an honest review.

You understand that non-payment information may be transmitted through different networks or systems and may be reformatted as reasonably necessary to meet network, device, or technical requirements.

Payment information is generally processed by third-party payment providers under their own security standards and privacy policies.

Without our prior written authorization, you may not copy, reproduce, modify, sell, resell, rent, license, commercially exploit, or otherwise improperly use:

Any part of the Site or Services;
Site or account access;
Application or smart-device service access;
Site text, images, video, icons, logos, designs, or layouts;
Product names, trademarks, or brand assets;
Software, firmware, code, or technical documentation;
Contact information, materials, or functions made available through the Site.

Headings are provided for convenience and do not limit or affect the interpretation of these Terms.

Section 3 — Accounts and Account Security

Certain Site, application, or smart-device functions may require an account.

When creating or using an account, you agree to:

Provide true, accurate, complete, and current information;
Update account information when it changes;
Use a secure password;
Protect login credentials and verification codes;
Not share your password;
Not permit unauthorized account use;
Notify us promptly of suspicious activity.

You are responsible for activity conducted through your account, except where applicable law provides otherwise or the activity did not result from your conduct.

You may not:

Impersonate another person or organization;
Create a false account;
Use another person’s account;
Circumvent account verification;
Create accounts in bulk;
Use an account for fraud, resale, payment testing, or promotion abuse;
Access another customer’s device or information without authorization.

If you believe that an account, password, device binding, or login credential has been compromised, contact Support@Dunutripet.com immediately.

To protect security, we may:

Require identity verification;
Require a password reset;
Temporarily restrict account functions;
Remove an unusual device binding;
Block a suspicious login;
Investigate suspected fraud or a security incident.

Section 4 — Accuracy, Completeness, and Timeliness of Information

We take reasonable steps to keep Site information accurate, complete, and current, including:

Product names;
Product images;
Dimensions;
Food-storage capacity;
Feature descriptions;
Power requirements;
Network requirements;
Compatible devices and systems;
Compatible pet-food types;
Use and cleaning instructions;
Safety warnings;
Prices;
Inventory status;
Shipping information;
Promotions;
Other Site content.

However, we do not guarantee that all information will always be completely accurate, complete, current, or free from typographical, display, translation, technical, or human error.

The actual product may reasonably differ slightly from a Site presentation because of:

Display settings;
Photography lighting;
Image processing;
Manufacturing batches;
Packaging updates;
Design improvements;
Firmware or application versions;
Page updates.

Product descriptions, feeding suggestions, customer reviews, example schedules, and other Site content are provided for general informational purposes.

They are not:

Veterinary diagnoses;
Veterinary treatment advice;
Pet-nutrition prescriptions;
Medical advice;
Professional advice guaranteed to be appropriate for every pet.

You are responsible for determining appropriate pet food, feeding times, and portions based on your pet’s species, age, weight, health, dietary requirements, and veterinary recommendations.

The Site may include historical information that no longer reflects current circumstances. Historical information is provided only for reference.

Unless otherwise required by applicable law, we are not obligated to continuously update all historical content.

Section 5 — Changes to Products, Prices, and Services

Product prices, shipping charges, free-shipping thresholds, promotions, discounts, inventory, specifications, functions, and Services may change periodically.

Unless advance notice is required by applicable law, a change may be made without prior notice.

The merchandise subtotal, discounts, shipping charges, taxes, and final payment amount are the amounts displayed and accepted at checkout.

Price changes generally do not affect an order that has been confirmed and entered normal processing, except in circumstances involving:

An obvious pricing error;
A system or display error;
An inventory error;
Payment failure;
Fraud or security risk;
Incorrect or unauthorized use of a promotional code or offer;
Another circumstance permitted by applicable law.

Where permitted by applicable law, we may modify, suspend, or discontinue:

The Site or a Site function;
A product or accessory;
An application;
A cloud service;
A smart-device feature;
A promotion;
A marketing campaign;
An account function;
Other related content.

If a change materially affects an important connected feature of a purchased product, we will provide notice or another appropriate resolution where reasonably practicable and required by applicable law.

Section 6 — Products and Services

Certain products or Services may be available exclusively through Dunutripet.com.

Products may be available in limited quantities and are subject to our:

Shipping Policy;
Return Policy;
Refund Policy.

DrnutriPet’s principal product is a smart automatic pet food feeder and related accessories.

Specific functions may vary based on product model, region, software version, firmware version, network environment, and service availability.

A product page may describe features such as:

Scheduled feeding;
Manual feeding;
Portion settings;
Feeding history;
Food-level notifications;
Blockage or error notifications;
Application control;
Wi-Fi or Bluetooth connectivity;
Backup-battery functionality;
Camera, microphone, or voice features, where applicable;
Other related features.

Only a function expressly described on the relevant product page is an intended feature of that product.

Props, pet food, decorative items, or other products shown in lifestyle or demonstration images are not necessarily included unless they appear in the package-contents list.

Where permitted by applicable law, we may:

Limit purchase quantities per customer or household;
Limit sales to a geographic region;
Refuse an order suspected to be for resale or bulk distribution;
Modify product descriptions, packaging, or functions;
Discontinue a product.

Section 7 — Pet Safety and Responsible Use

A DrnutriPet smart automatic pet food feeder is a convenience device intended to assist with routine pet feeding.

It does not replace:

Responsible pet care;
Regular checks by an owner or caregiver;
Adequate drinking water;
Advice from a qualified veterinarian;
Necessary medical care;
Manual feeding during an emergency.

Do not treat the smart feeder as the only food safeguard for a pet during an extended absence.

You are responsible for:

Confirming that the product is appropriate for your pet;
Selecting compatible pet food;
Setting suitable portions;
Regularly confirming that food was actually dispensed;
Observing whether the pet actually eats;
Checking the amount of food remaining;
Keeping food fresh;
Checking the dispensing path for blockages;
Maintaining reliable power;
Maintaining backup batteries, where applicable;
Maintaining network access where a function requires connectivity;
Regularly cleaning the food bowl and food-contact components;
Checking whether a pet moved, bit, scratched, or damaged the product;
Maintaining a backup manual-feeding plan;
Following product instructions and safety warnings.

During an extended absence, arrange for a responsible person to check:

The pet;
Food supply;
Drinking water;
Feeder operation;
Power;
Network status;
The surrounding environment.

The smart feeder may not be appropriate as the only feeding method for:

Sick or injured pets;
Very young pets;
Pets requiring medication with food;
Pets requiring medically controlled diets;
Pets with eating disorders;
Pets likely to damage or overturn the device;
Pets requiring continuous human observation.

Consult a qualified veterinarian regarding a pet’s diet, illness, medication, or health requirements.

Section 8 — Food Compatibility, Cleaning, and Maintenance

Use only pet food permitted by the product instructions.

Unless expressly permitted by the instructions, do not use:

Wet food;
Semi-moist food;
Sticky food;
Damp food;
Food prone to clumping;
Oversized or undersized food;
Extremely irregularly shaped food;
Spoiled or contaminated food;
Another incompatible substance.

You are responsible for:

Regularly cleaning the hopper, bowl, and dispensing path;
Preventing grease, crumbs, and food buildup;
Preventing mold, insects, and contamination;
Replacing stale food;
Drying washable parts before reassembly;
Installing each component correctly;
Using a compatible power adapter and voltage;
Protecting electrical components from water and excessive moisture;
Avoiding unauthorized disassembly, repair, or modification.

Problems caused by incompatible food, improper cleaning, insufficient maintenance, pet activity, liquid exposure, an incorrect power supply, or failure to follow instructions may not be considered product defects.

Section 9 — Product Placement

Place the smart automatic pet food feeder:

On a stable, level surface;
In a dry indoor location;
Away from heat and open flame;
Away from prolonged direct sunlight;
Away from water and excessive moisture;
Where a pet cannot easily overturn it;
Where cables do not create chewing or tripping risks;
Where it can be regularly inspected and cleaned.

Do not place the product:

Near the edge of stairs;
On unstable furniture;
Outdoors;
In a bathroom or high-humidity environment;
In an area subject to standing water;
Where a pet can easily bite a power cable;
Where a child can easily access it without supervision.

Section 10 — Applications, Wi-Fi, and Connected Features

Certain product functions may require:

A compatible smartphone or tablet;
A supported operating system;
A DrnutriPet or related application account;
A reliable Wi-Fi or internet connection;
Bluetooth;
Local-network permission;
Notification permission;
A current application version;
Current device firmware;
Third-party cloud or network services.

You are responsible for:

Providing compatible equipment;
Paying internet or mobile-data charges;
Maintaining a home network;
Securing Wi-Fi;
Setting up the device correctly;
Updating the application and firmware;
Managing phone and application permissions;
Maintaining accurate account information.

We do not guarantee that every connected feature will operate on every:

Country or region;
Network;
Router;
Mobile device;
Operating-system version;
Application version;
Third-party platform;
Network-security configuration.

Certain networks may not support device connectivity, including:

Public networks requiring browser authentication;
Networks with special enterprise restrictions;
Incompatible Wi-Fi bands;
Networks with weak or unstable coverage;
Router configurations that block device connectivity.

Section 11 — Service Interruptions and Operational Limitations

Site, application, cloud, and smart-device functions may be interrupted, delayed, or unavailable because of:

Power failure;
Depleted backup batteries;
Internet interruption;
Unstable Wi-Fi;
Router replacement or reset;
Cloud-service interruption;
Server maintenance;
Application errors;
Software or firmware errors;
Third-party service failure;
Mechanical blockages;
Incompatible food;
Insufficient food supply;
Improper assembly;
A moved or damaged device;
Other circumstances beyond our reasonable control.

Do not assume that the following are always complete, immediate, or error-free:

Application notifications;
Feeding records;
Online status;
Food-level status;
Camera images;
Error notifications;
Other remote device information.

Even if an application indicates that a feeding command was transmitted or completed, you should regularly confirm that food was dispensed and that the pet is eating normally.

Section 12 — Software and Firmware Updates

We may provide Site, application, software, cloud-service, or device-firmware updates.

An update may:

Correct an error;
Improve security;
Improve reliability;
Improve compatibility;
Add a feature;
Modify a feature;
Remove an unsupported feature;
Satisfy legal or technical requirements.

Certain updates may be installed automatically where permitted by law and supported by the relevant device settings.

Failure to install a necessary update may affect:

Product performance;
Network connectivity;
Account security;
Device compatibility;
Customer support;
Connected features.

Where reasonably practicable, we will seek to avoid using an update to unreasonably reduce a purchased product’s core functions. However, security, legal, technical, or third-party-service changes may require adjustments to certain features.

Section 13 — Camera, Microphone, and Audio Features

If your product includes a camera, microphone, speaker, voice-call, or recording feature, you are responsible for using it lawfully.

You may not:

Conduct unlawful surveillance in a location where another person reasonably expects privacy;
Record audio without consent where consent is required;
Use a device to infringe privacy, publicity, or other rights;
Use a device for harassment, stalking, threats, or unlawful monitoring;
Distribute unauthorized video or audio.

You are responsible for:

Providing legally required notice to household members, visitors, employees, or other persons who may be recorded;
Obtaining legally required consent;
Setting a reasonable camera angle;
Protecting video and audio account security;
Managing recording and sharing permissions.

If your product does not include a camera, microphone, or recording function, this Section does not apply to that product.

Section 14 — Orders, Billing, Shipping, and Account Information

Where permitted by applicable law, we may refuse, limit, review, or cancel an order involving:

Suspected fraud;
An unauthorized transaction;
Failed payment verification;
A pricing or inventory error;
A purchase exceeding a quantity limit;
Suspected resale or distribution;
Unusual high-volume ordering;
An undeliverable address;
A violation of these Terms;
A violation of another Site policy.

If we modify, restrict, or cancel an order, we will make reasonable efforts to notify you using the contact information supplied with the order.

You agree to provide current, complete, and accurate:

Name;
Email address;
Telephone number;
Account information;
Billing address;
Shipping address;
Payment information;
Order information.

Before placing an order, review:

Recipient name;
Shipping address;
Apartment or unit number;
ZIP Code;
Telephone number;
Email address;
Product model;
Quantity;
Discounts;
Shipping method;
Order total.

You may be responsible for failed delivery, delays, returns, or additional charges resulting from inaccurate, incomplete, or outdated information provided by you.

Section 15 — Order Processing, Shipping Delays, and Cancellation

Order processing and shipping are governed by our Shipping Policy.

If we cannot ship within the promised period, we may:

Notify you of the delay;
Provide a revised estimated shipping date;
Ask whether you agree to the delay;
Allow cancellation of an eligible unshipped order;
Process a refund in accordance with applicable law and the Refund Policy.

Cancellation eligibility, processing costs, carrier interception, package refusal, and related matters are governed by the Shipping Policy and Return and Refund Policy.

Section 16 — Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by:

The Return Policy;
The Refund Policy;
The Shipping Policy.

Before returning a product, contact Support@Dunutripet.com and obtain return authorization under the applicable policy.

An unauthorized return may not be properly identified or processed.

A returned smart automatic pet food feeder must be:

Emptied of pet food;
Cleaned as required;
Dry;
Returned with applicable accessories;
Securely packaged;
Sent to the authorized return address.

Return periods, costs, inspection procedures, refund amounts, deductions, and processing times are governed by the applicable policies.

Section 17 — Third-Party Tools and Services

The Site, application, or product may provide or rely on third-party:

Shopify ecommerce services;
Payment services;
Application services;
Cloud services;
Smart-device connectivity services;
Push-notification services;
Map or location services;
Tracking services;
Product-review tools;
Analytics tools;
Advertising and marketing tools;
Customer-support tools;
Social-media functions;
Application stores;
Other related services.

Certain third-party services are not owned, operated, or maintained by DrnutriPet.

We may not control every aspect of a third-party service’s:

Content;
Functionality;
Security;
Accuracy;
Availability;
Data processing;
Continued operation.

Your use of a third-party service may also be subject to that provider’s:

Terms of service;
Privacy policy;
Cookie policy;
Payment policy;
Application-store rules;
Other terms.

Review the relevant third-party terms before using the service.

Section 18 — Third-Party Links

The Site or Services may contain links to third-party websites, platforms, content, tools, products, or services, including:

Payment services;
Shipment-tracking services;
Application stores;
Product-review platforms;
Social-media platforms;
Customer-support services;
Other partner services.

Third-party websites and services are not directly controlled by DrnutriPet.

We are not responsible for reviewing or guaranteeing a third party’s:

Content;
Policies;
Products;
Services;
Accuracy;
Security;
Availability;
Privacy practices.

A complaint or dispute regarding a third-party product or service should be directed to the relevant third party, except where applicable law requires DrnutriPet to be responsible.

Section 19 — Reviews, Feedback, and Other Submissions

Content submitted through the Site, email, social media, a review platform, an application, or another channel is referred to as “User Content” and may include:

Product reviews;
Comments;
Feedback;
Suggestions;
Images;
Video;
Pet photographs;
Product experiences;
Survey responses;
Other content.

To the extent that you have the relevant rights and applicable law permits, you grant DrnutriPet a non-exclusive, worldwide, royalty-free, sublicensable license to use the User Content for operating, improving, and promoting DrnutriPet, its products, and Services, including the right to:

Use;
Copy;
Reformat;
Edit;
Translate;
Publish;
Display;
Distribute;
Communicate the User Content.

This license does not transfer your ownership of original content.

You represent that:

You have the rights required to submit the content;
The content honestly reflects your experience or opinion;
The content does not infringe another person’s rights;
The content does not contain unlawful or harmful code;
You have obtained necessary permission from identifiable persons.

If you submit a review or content in exchange for a free product, discount, commission, gift, or other benefit, you must disclose that relationship where required by applicable law.

We respect the right to provide an honest review.

We will not penalize a customer or remove a review solely because it is negative.

However, we may refuse, hide, edit, or remove content that is:

False or fraudulent;
Unrelated to the product;
Infringing;
Illegal;
Threatening, harassing, or hateful;
Obscene;
Malicious code;
Disclosing personal information;
Impersonating another person;
Spam or unauthorized advertising.

We will not condition a reward on a customer expressing a particular positive or negative opinion.

Section 20 — Intellectual Property

The Site, applications, product software, and related content, including:

Trademarks;
Brand names;
Logos;
Product names;
Product designs;
Site layouts;
Text;
Images;
Video;
Icons;
Graphics;
Manuals;
Software;
Firmware;
Code;
Databases;
Other content,

are owned by or licensed to DrnutriPet or the relevant rights holder and are protected by applicable intellectual-property laws.

Subject to compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for personal and lawful purposes.

Except where expressly permitted by applicable law, you may not:

Copy or commercially exploit the Services;
Reverse engineer software or firmware;
Circumvent technical protection measures;
Extract source code;
Modify device software;
Use brand assets in a confusing manner;
Sell copies or counterfeit products without authorization.

Section 21 — Personal Information

Personal information submitted through the Site, an account, an application, a smart device, an order, payment, customer-support communication, or another interaction is processed under our Privacy Policy.

The use of cookies and similar technologies is described in our Cookie Policy.

Review those policies to understand:

The information we collect;
How information is used and disclosed;
How smart-device data and feeding records are processed;
How cookies are used;
How information is protected and retained;
Privacy rights and choices that may be available to you.

Section 22 — Errors, Inaccuracies, and Omissions

The Site or Services may contain an error, inaccuracy, or omission relating to:

Product descriptions;
Product dimensions or capacity;
Feature descriptions;
Compatibility;
Prices;
Promotions;
Discounts;
Inventory;
Shipping charges;
Delivery times;
Application features;
Other Site information.

Where permitted by applicable law, we may:

Correct an error;
Update or modify information;
Suspend an affected order;
Contact the customer for confirmation;
Cancel an order affected by a material error.

If an order is canceled, funds already collected will be handled according to applicable law and the Refund Policy.

A displayed update date does not mean that every item of Site information was updated on that date.

Section 23 — Prohibited Uses

In addition to other restrictions in these Terms, you may not use the Services to:

Engage in illegal, fraudulent, or misleading conduct;
Infringe intellectual-property, privacy, or other rights;
Submit a false order or refund request;
Submit a fraudulent review;
Manipulate reviews or ratings;
Upload malware or harmful code;
Gain unauthorized access to an account, server, network, or smart device;
Collect or scrape Site information without authorization;
Use bots or scripts to access the Services at scale;
Circumvent payment, security, or fraud-prevention systems;
Disrupt a device, application, or server;
Conduct unlawful monitoring or recording;
Harm, neglect, or abuse an animal;
Use a device to endanger a person or pet;
Impersonate a person or organization;
Send spam or phishing messages;
Use the Services in a manner that may harm DrnutriPet, a customer, pet, or third party.

If you violate this Section, we may restrict, suspend, or terminate access and take other reasonably necessary measures.

Section 24 — Disclaimers

We take reasonable measures to maintain stable, secure, and functioning Sites, applications, and Services.

However, we do not guarantee that:

The Site or Services will always be uninterrupted;
Every function will always be available;
Every notification will be delivered promptly;
Feeding records will always be error-free;
Connected features will operate during network outages;
Every feeding command will be completed;
The product is suitable for every pet;
The product will prevent every missed feeding;
Every technical problem will be corrected immediately;
The Services will be compatible with every device, network, or system.

To the maximum extent permitted by applicable law, unless expressly stated by us or required by law, the Site, products, Services, information, and related functions are provided on an “as is” and “as available” basis.

The Services do not constitute veterinary, medical, or professional pet-nutrition advice.

This Section does not exclude warranties, consumer rights, or liabilities that cannot be excluded under applicable law.

Section 25 — Limitation of Liability

To the maximum extent permitted by applicable law, DrnutriPet and its affiliates, employees, agents, contractors, suppliers, service providers, and licensors will not be liable for:

Indirect damages;
Incidental damages;
Special damages;
Punitive damages;
Consequential damages;
Loss of data;
Loss of profit or revenue;
Loss of business opportunity;
Loss resulting from network or service interruption;
Loss resulting from a delayed notification.

Where permitted by applicable law, this may include loss resulting from:

Power or internet outages;
Wi-Fi or router problems;
Third-party cloud-service interruptions;
Incompatible pet food;
Product blockage;
Failure to replenish pet food;
Failure to inspect the product;
Failure to maintain a backup feeding plan;
Incorrect setup or installation;
Failure to install an update;
Failure to clean or maintain the product;
Unauthorized account or device access.

To the maximum extent permitted by applicable law, our aggregate liability relating to a particular product or order will not exceed the amount actually paid for the product giving rise to the claim or the minimum amount required by applicable law, whichever is greater.

Nothing in these Terms limits or excludes:

Liability resulting from fraud or willful misconduct;
Personal-injury or other liability that cannot legally be limited;
Non-waivable consumer rights;
Obligations expressly accepted in the Shipping Policy, Return Policy, or Refund Policy.

Section 26 — Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless DrnutriPet and its affiliates, employees, agents, contractors, suppliers, and service providers from reasonable third-party claims, losses, liabilities, and expenses arising from:

Your material breach of these Terms;
Your violation of applicable law;
Your infringement of a third party’s rights;
Your unlawful use of a camera or recording feature;
Your fraudulent or malicious use of the Services;
A rights dispute arising from User Content submitted by you;
Your unauthorized access to another person’s account or device;
Your use of a product to harm a person, pet, or property.

This Section does not require you to indemnify us for loss caused by DrnutriPet’s negligence, willful misconduct, or violation of law.

Section 27 — Suspension and Termination

These Terms remain effective until terminated by you or us in accordance with applicable law.

You may stop using the Site and Services at any time.

If we reasonably believe that you:

Violated these Terms;
Violated another Site policy;
Violated applicable law;
Engaged in fraud or abuse;
Threatened account, device, Site, or payment security;
Harmed the interests of DrnutriPet, another user, a pet, or a third party,

we may suspend, restrict, or terminate your account or Service access where permitted by applicable law.

Termination does not affect obligations or rights arising before termination, including:

Orders;
Payments;
Shipping;
Returns;
Refunds;
Intellectual-property provisions;
Limitations of liability;
Indemnification;
Disputes;
Other provisions that should survive by their nature.

After account termination, certain remote, cloud, or application functions of a connected device may no longer be available.

Section 28 — Severability

If a court or authority with jurisdiction determines that a provision of these Terms is unlawful, invalid, or unenforceable, the provision will be enforced or modified to the maximum extent permitted by applicable law.

The unenforceable portion will be treated as severed without affecting the validity, legality, or enforceability of the remaining provisions.

Section 29 — No Waiver

Our failure or delay in exercising a right under these Terms does not waive that right.

A waiver relating to a particular breach does not waive a later breach of the same or another provision.

Section 30 — Entire Agreement

These Terms and the following policies published or linked on the Site form the complete agreement between you and DrnutriPet regarding use of the Services and purchase of products:

Privacy Policy;
Cookie Policy;
Shipping Policy;
Return Policy;
Refund Policy;
Other applicable policies.

If policies conflict, the policy most directly related to the specific issue will govern that issue unless applicable law provides otherwise.

For example:

The Shipping Policy governs shipping matters;
The Return Policy governs returns;
The Refund Policy governs refunds;
The Privacy Policy governs personal information;
The Cookie Policy governs cookies.

Section 31 — Governing Law and Dispute Resolution

These Terms and related agreements are governed by and interpreted under the applicable laws having jurisdiction over the DrnutriPet operation and relevant transaction, without applying conflicting choice-of-law principles.

If a dispute arises from these Terms, the Site, a product, or the Services, you and DrnutriPet agree to first attempt to resolve the dispute through good-faith communication and informal discussion.

If the dispute cannot be resolved informally, it may be submitted to a court, regulatory authority, or other legally recognized dispute-resolution body with lawful jurisdiction.

Nothing in this Section affects a consumer’s right to seek relief from a local court, regulator, or other competent body under mandatory consumer-protection laws applicable in the consumer’s place of residence.

Section 32 — Changes to These Terms

We may update, modify, or replace these Terms periodically to reflect changes in:

Our business;
Products;
Applications;
Smart-device functions;
Site features;
Operating procedures;
Security measures;
Legal or regulatory requirements.

The updated Terms will be posted on Dunutripet.com with a revised “Last Updated” date.

Where required by applicable law, we may provide notice of a material change through email, an application notification, a Site notice, or another appropriate method.

Where permitted by applicable law, continued use of the Services after updated Terms become effective means that you acknowledge that you have read and understood the revised Terms.